Strona główna

Recruitment process for this position and onboarding trainings are conducted online.

What do you need to start?

• Help Desk experience (experience of at least 6 months is a plus)
• Very good administrative skills of Windows Professional operating systems
• Basic knowledge of LAN and how to troubleshoot it
• Software troubleshooting
• Knowledge of internet security and data privacy principles
• English (B2) - spoken and written
• Outstanding customer care – both verbal and written communication skills to interact with users and peers of various technical levels
• Very good organizational, time-management and tasks prioritization skills
• Proactive team player oriented for delivering best-in-class service corelated with outstanding KPIs

What duties will help you grow?

• Provide end-user IT support and assistance by answering their queries, diagnosing, troubleshooting and fixing issues related to Group IT-supported hardware, software, applications, tools, and processes
• On-site hands and feet support for Project Managers, Service Desk, and other internal Group IT teams
• Laptops, PCs and peripherals provisioning
• Hardware break-fix and maintenance
• Office equipment checks, support and maintenance (printers, projectors, meeting room screens, video conferencing systems, etc.

What your development path can look like?

What have we prepared for you?

• Development programs, external courses, education & certificates co-funding, NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: e.g. Excel, VBA, RPA or customer care.
• You will have a possibility to join various technical communities. 
• Flexible working hours thanks to a variety of projects. Ask your recruiter about possible options.

• We don't have a rigid dress code, but what we do have are awesome communities (e.g OUTfront, Women@Capgemini, Foreigners Community) and world– changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!

• Private medical care which can be extended by a package of dental services purchased on preferential terms. 
• Private life insurance which can be extended by oncology package purchased on preferential terms.
• Referral bonuses for recommending your friends to Capgemini.
• Access to Inspiro Audiobooks & MyBenefit (cinema tickets, Multisport and more). 
• Offices in great locations, car leasing program, carpooling options and bicycle parking. 

Who are we?